FAQ

How much does each animated video cost?
The price for each animation project is $149 per minute, choose the best style for your business on the home page and then click on “Grab Your Own Video” and start.
What type of information will I need to provide in the process of making the order?
We will need a summary of your video, your business details, your website and a great quality logo, we prefer .psd or .png extension.
What is the average turnaround time for the project?
We need about 7 to 14 days to complete and deliver 1–2 min animated explainer video. For videos that are longer than 2 min, we need 14 to 21 days to complete.
Are you able to provide the voice over and script writing service?
Yes, of course. We have a team of skilled native English writers that will write a great script for your video using your business information that you will provide in the process of placing your order. We have a wide range of voice artists, males, and females, you can listen to all voices and pick one in the process of making your order.
Am I able to request edits on the provide script by “Brilliantscribe” ?
Yes, of course. We offer free rounds of revisions on the script.
Am I able to choose the gender of the voice over, male or female?
Yes, you can select male or female voice over and you can listen to all voiceover samples and pick one in the process of placing your order.
Do you add music in the video background?
Yes, of course, we add music background in all videos.
Do you add sound effects?
Yes, of course, we add sound effects in all videos.
Do you send the script & voice over for confirmation before it goes live?
Yes, we send the script for confirmation and you can edit it yourself or ask for any needed changes.
Am I able to provide my own script “text”?
Yes, you can provide the script. In the process of placing your order, you can upload your own script, in PDF or Word document. Please note that we can use maximum of 150 words per min.
Am I able to suggest visual, storyboard and actions with my script?
Yes, you can provide a storyboard, but we have the freedom to use it completely or no, WHY? because we design all animation scenes according to our abilities and technical limits. We faced many problems in the past when we tried to use and follow clients storyboard’s so we have decided to accept storyboards and let our clients know that we may not follow it completely.  
How many Free revisions will you offer to me?
We offer unlimited “Free rounds” of revisions on the animation. The client has the ability to request any needed changes within 14 days of the delivery time. Please note that we don’t offer free edits on the voiceover. It's a PAID service and it can't be changes for free.
Can you use my custom character in your animation?
We are sorry, we can't use your own characters and we only use our pre-designed characters.
Will you create special characters for my video?
Yes, we do. We create a new character for each video project and we do not use these characters again for other clients. These characters are exclusive to each client.
Am I able to choose the main video background colors?
Yes, you can. Please write your special instructions and preferred colors in the “Description “field in the process of placing your order.
Can we negotiate on the price per min?
We are sorry, our price per minute isn't negotiable but we offer special discounts for Resellers.
Can you provide the project source, to be able to make edits?
We are sorry, but we can't provide the project source because we do not use after effect to produce our videos. We use other tools that allow us to create animated videos without the need of using after effect and adobe products. This tools don't provide video source.