We will make unlimited changes at each stage in the video process. This makes sure you get what you want at the end of your project. Some other companies will limit you to 1 or 2 sets of revisions. At Brilliant Scribe revisions are unlimited as long as they are within the scope of the original project. When you are happy with each stage we will ask for sign off and move to the next stage.
2Fixed turnaround times
We work to fixed turnaround times so you know when we will provide the next part of your project. Our turnaround times are 8 or 10 working days depending on the stage your project is at. When you work with Brilliant Scribe you will be given specific and realistic dates for each deliverable. We hate to miss deadlines and will regularly provide deliverables ahead of schedule.
We understand that pricing is extremely important. For that reason we work to fixed prices based on the type of video you would like and the length of the video. This fixed price includes everything you need for a complete and professional video so there will be no extras down the line. We feel this is important so you know you are getting everything you need for one low fixed price $120 to $149 per 60 seconds.
4Direct contact with our team
When you work with Brilliant Scribe you will have direct contact with the team working on your project. You can ask them questions, advice and give them direction. You will be able to connect with them directly. Each person who works on your video will be an expert in what they do whether it be animation, whiteboard or stickly video production.
5All inclusive service
All our packages include everything you need for the perfect video. This makes it really easy for you to budget and know that the low fixed price you pay includes everything you need. All our packages include script writing, a professional voiceover, royalty free music, video production and HD quality video files. Animated videos also include using of your own script.
6Commitment to service
Customer service is extremely important to us. We understand that you as the customer must be happy and it is our goal to make that happen. We feel that communication and clarity is the best way to achieve this. As such we will be quick to respond, highly available and provide fixed and specific turnaround times so you are always up to date with what is happening on your project.
7The final product
After everything is finished, you will have a chance to review the video and make further modifications that you need. This step is for you to tell us "hey, this is great: or "hey, this part needs a bit more tweaking". Once we have both determined your explainer video is perfect, we will send it to you in your preferred format.